Shipping policy

At Atlas Jeopardy, we aim to get your order to you as quickly and safely as possible. All orders are shipped from Australia using Australia Post.

Processing Times

Orders are processed within 1–3 business days.
During product launches, sales, or holiday periods, processing times may be slightly longer.
Orders are not processed or shipped on weekends or public holidays.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Shipping Within Australia

We currently ship Australia-wide using Australia Post Standard Shipping.

Estimated delivery times:

Standard Shipping: 3–7 business days

Please note these delivery estimates begin once your order has been dispatched and may vary depending on your location and Australia Post network conditions.

Tracking Your Order

Once your order has shipped, you'll receive an email with a tracking number so you can monitor your delivery through Australia Post.

Incorrect Shipping Information

Please ensure your shipping details are entered correctly at checkout. Atlas Jeopardy is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

If you notice an error after placing your order, please contact us as soon as possible. We'll do our best to update your address before your order is dispatched, but we cannot guarantee changes once processing has begun.

Lost, Delayed or Damaged Parcels

Once your parcel has been handed over to Australia Post, delivery times are outside of our control.

If your parcel is significantly delayed, lost, or arrives damaged, please contact us and we'll work with Australia Post to help resolve the issue as quickly as possible.